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Gold/Platinum Devices

It's easy to securely log into your application, such as IB TWS, Account Management or WebTrader, using your Gold or Platinum security device. These tokens require multiple steps - you must enter data both into your device and into the Challenge box on the login screen. The steps in green below are carried out using your token.

To login with your Gold or Platinum Device

1. Start by logging into your application as always, using your username and password.

A box pops up displays an 8-digit Challenge code.

2. Turn on your security device and enter your 4-digit PIN.
3. Using your device, enter the 8-digit Challenge code from the login box, then press the Entr button.
4. In the Challenge field on the login box, enter the 8-character Response that appears on your security device, and click OK.

The Security Code field will look slightly different depending on the application you're logging into. "A" below shows the Account Management login. "B" shows the IB TWS login.